Privacy Policy

What information we collect

When you contact ELLE Immigration, we collect the information you provide: your name, email address, service of interest, and the contents of your message. If you book a consultation, we collect your booking details. If you retain our services, we collect the information needed to prepare your application.

How we use your information

We use your information to respond to your enquiry, schedule consultations, and provide immigration consulting services. We do not use it for any other purpose.

Marketing communications

Submitting an enquiry does not add you to any marketing list. We will only send you marketing communications with your explicit consent, and you can withdraw that consent at any time by contacting us.

Sharing your information

We do not sell your personal information. We share it only as needed to provide our services: with Canadian immigration authorities in connection with your application, and with trusted service providers (such as scheduling and communication tools) who are bound to keep it confidential.

Sensitive documents

Please do not send passport numbers, financial records, or other sensitive documents through the website contact form. We will advise you how to share documents securely when needed.

How long we keep your information

We keep your information only as long as needed for the purpose it was collected, and as required by our professional record-keeping obligations as a Regulated Canadian Immigration Consultant.

Your rights

You may request access to your personal information or ask us to correct it by emailing info@elleimmigration.com.

Our practices are guided by Canada's Personal Information Protection and Electronic Documents Act (PIPEDA) and the professional obligations of the College of Immigration and Citizenship Consultants.

Contact: info@elleimmigration.com